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Refunds

Refund Policy

Last updated: October 3, 2025

This policy explains when refunds may be considered for paid access on Spring Pharmacy and how requests are reviewed.

1. Eligibility for refunds

  • Course content differs materially from its description.
  • Technical issues prevent access and cannot be reasonably resolved.
  • A refund request is submitted within 7 calendar days of purchase where applicable.

2. How to request a refund

Send your request and order details to support@springpharmacy.com.

3. Refund process

Requests are reviewed, and if approved, refunds are returned through the original payment method within the stated processing window.

4. Non-refundable cases

  • Change of mind after the refund window.
  • Completion of most or all course content.
  • Violation of platform terms or misuse of services.